| ORIGINAL ARTICLE |
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| Year : 2022 | Volume
: 9
| Issue : 1 | Page : 24-30 |
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The relationship between emotional labor, job stress and job satisfaction in midwifery
Selda Yoruk1
 , Ayla Acikgoz2
1 Department of Midwifery, Balikesir University, Faculty of Health Sciences, Cagis Campus, Balikesir, Turkey
2 Department of Medical Services and Techniques, Vocational School of Health Services, Dokuz Eylul University, Izmir, Turkey
Correspondence Address:
Dr. Selda Yoruk
Department of Midwifery, Balikesir University, Faculty of Health Sciences, Cagis Campus, Balikesir
Turkey
 Source of Support: None, Conflict of Interest: None
DOI: 10.4103/jnms.jnms_51_21
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Context: Midwives provide intensive emotional labor for women and their families during periods of emotional changes, such as pregnancy and childbirth.
Aims: The relationship between midwives' job stress, job satisfaction, and emotional labor was investigated.
Setting and Design: This cross-sectional study included 198 midwives from public hospital in Turkey in 2019
Material and Methods: In this study, 198 participants were selected through simple random sampling. The data collection tools used were a sociodemographic questionnaire, the Emotional Labor Scale, the Perceived Stress Scale, and the Minnesota Job Satisfaction Scale.
Statistical Analysis Used: Descriptive data are presented as mean, standard deviation, number, and percentage. In the statistical analysis of the data, an independent sample t-test, multiple regression analysis, and Pearson correlation analysis were used.
Results: In the multiple regression analysis, there was a significantly negative correlation (β: −0.144, P = 0.025) between the surface acting subscale of emotional labor and job satisfaction, a positive correlation with deep acting (β: 0.148, P = 0.038), a positive correlation with emotional effort (β: 0.371, P < 0.025), a negative and significant relationship with a lack of staff (β: −0.227, P < 0.001) and a positive correlation with the number of patients (β: 0.244, P < 0.001). In addition, there was a positive and significant relationship with deep acting, a positive and significant relationship with perceived stress (β: 0.146, P = 0.036), a positive and significant relationship with surface acting (β: 0.246, P = 0.001) and a positive and significant relationship with emotional effort (β: 0.358, P < 0.001). There was a statistically significant positive correlation between the emotional effort and deep acting (β: 0.415, P = 0.001) and surface acting (β: 0.317, P = 0.001) scores.
Conclusions: It was found that the emotional labor subscales affect each other, and a positive correlation between surface acting, deep acting, and emotional effort was found. A slightly positive and significant correlation between emotional effort and job satisfaction was found. A positive correlation was found between surface acting and perceived stress.
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